How It Works

From missed call to follow-up-ready lead.

When your business misses a call, your AI front desk answers, collects the customer’s details, handles basic questions, and sends your team a clean follow-up-ready lead.

The AI call recovery workflow

Recover Missed Call gives your business a reliable answer layer when staff are unavailable.

1

Your team misses a call

The call comes in after hours, during a job, while driving, or while staff are already helping another customer.

2

AI front desk answers

The assistant greets the caller professionally and starts a focused intake conversation.

3

Details are collected

It captures name, callback number, service need, urgency, location, property or customer type, and preferred follow-up window.

4

Basic questions are handled

Approved answers can cover hours, service areas, appointment process, general pricing language, and what happens next.

5

Your team gets the summary

The lead is organized into a clean handoff so your office, dispatcher, owner, or sales team can follow up quickly.

6

You recover the opportunity

Your team calls back with context, prioritizes urgent leads, and moves qualified callers toward booking.

What the assistant should not do

The AI front desk is designed as an intake and routing layer, not a technician, clinician, estimator, or licensed professional.

  • It should not diagnose medical, dental, veterinary, automotive, HVAC, electrical, plumbing, or pest problems.
  • It should not provide unsafe repair instructions or treatment advice.
  • It should not promise pricing, schedule availability, or service outcomes unless you approve that language.
  • It should escalate urgent, complex, or out-of-scope questions to your team.

What your team receives

Each call becomes a practical lead summary instead of scattered notes.

  • Caller name and callback number
  • Service need and urgency
  • Address, city, or service area details
  • Relevant industry-specific answers
  • Recommended follow-up step

See the AI front desk live.

Book a demo and we’ll walk through a missed call, AI intake, approved-answer handling, and the final lead summary your team receives.

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