Frequently asked questions.
Answers to common questions about missed-call recovery, AI text-back, setup, pricing, and compliance.
The system can send an instant branded text-back, ask what service the customer needs, collect lead details, and alert your team.
No. It helps your team by capturing basic information when nobody is available to answer immediately.
The starter system focuses on missed-call text-back and SMS intake. Voice AI answering can be considered later as a separate advanced feature.
The easiest setup uses a dedicated tracking/recovery number that forwards to your business. Existing-number workflows may be possible depending on your phone provider.
The system commonly uses Twilio or a similar provider for call and SMS routing. Provider setup can be managed for you depending on the package.
Yes, business texting has compliance rules. This system is designed for customer-care messages after someone contacts the business, not cold spam texting.
After onboarding information is received, setup usually takes 3–7 business days. Messaging approval or third-party provider review can add time.
The AI is intended to collect intake details and route leads, not make guarantees or final service decisions. Your team remains responsible for confirming pricing, scheduling, and service details.
The founding-client agreement uses 30 days’ written notice. Setup fees are non-refundable once work begins.
It works best for call-driven local service businesses such as pest control, HVAC, plumbing, roofing, electrical, auto repair, med spas, dental/medical offices, and similar companies.